And he said what I wanted, I would have to pay another 4000.00 bucks.
Service department is good, have always had good luck there....
It's a said day for customer service.
I called the salesman and asked him what was the deal? I didn't get what I asked for!!!
Don't waste your time there!! Sat with a salesman for an hr and a half spec'n out a truck, I specifically told him what I wanted and he assured me that is what I'm getting.....
I call the next day (which was on friday) and their certified mechanic called out sick. So saturday came and they worked on truck, only open from 7:3-0 noon on Saturday, closed sunday. And came in ton monday and said it would be Tuesday before it was done. Overcharged me on a mandatory part, I called other shops on prices...would be $2700-2800 for said part, this place wants to charge $4200! Also hours on Google are not correct...they are open 730am-530pm only, monday -friday...stay away from these price gouging shop! They want to instill fear saying theft of services...they are the ones stealing and gouging prices are 40% higher than other local, nearby shops
But the sales department sucks!!!
He said oh I didn't know that those options I wanted didn't come in the package I got!
They are extremely helpful. I was broke down, and they were very accommodating. I would recommend them.
They don't know how to greet you professionally (or at all). Stood at service desk while employees stood behind the counter cussing like sailors, not even acknowledging me or the other guy, then they walk away! Ended up throwing my keys over the counter walked out and said have fun figuring out which truck these belong to! POOR CUSTOMER SERVICE! The employees are rating this business as 5 stars.
Until the truck showed up, boss accepted the truck and had no clue what I asked for..
Too many other Kenworth dealers in this country.
My truck broke.down and had to get towed, this facility said they would get me in the next day, which was better than others who had 4 or 5 days out. Worst mistake ever.
I will never spend a dollar of mine at that place.
Best staff ever great service all around
Buyer beware!!!
Sahling Kenworth Inc is a US Store based in Kearney, Nebraska. Sahling Kenworth Inc is located at 2206 E 25th St, Kearney, NE 68847, USA.
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