Charged me for an extra day because I did not tell them I would be dropping the car off early. Did not state that to me during the pick up process and it’s not on any documentation. Do NOT rent from the Kearney Thifty location. Rip Off and zero customer service. Worst experience from a rental company in my 30 years of renting cars.
I’ve never logged a complaint in my life, however this was the worst experience renting a car I’ve ever had. The car was absolutely filthy and Management was the worst I’ve ever been treated. 7 years of renting cars almost weekly and I’ve NEVER had such a horrible experience.
How can the manager yell at us, customers, even we just need an explanation of the cost and the mileage!? Is this even the right thing to do?
Thrifty Car Rental is a US Car Rental based in Kearney, Nebraska. Thrifty Car Rental is located at 806 Central Ave, Kearney, NE 68847, USA.
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